At Southern Counties Tea and Coffee we still believe in the concept of customer service.
In these days of everything being done remotely on line, we believe our customers like to have contact with a human being, someone they can talk to and someone they know is there to look after their business.
We have three account managers who are out on the road every day of the week, covering Surrey, Sussex, Hampshire and South London, visiting our customers, answering queries, sorting out issues and taking orders.
Orders can be shipped anywhere in the UK – we aim to deliver within 48 -72 hours of receipt of order.
How many other companies provide that kind of service these days?
The Southern Counties Tea and Coffee Company is a family business, set up originally in 1982, which is still run by the same family. In order to provide a “one stop shop” we also have a general supply side to the business, supplying bar, table, hotelware, cleaning and hygiene products.
We are based in Billingshurst in West Sussex.